Terms of Use

Please read these Terms of Use (the “Terms”) carefully before accessing, using or obtaining any materials, information, products or services through the Website https://freshuis.com/ (FRESHUI). As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms to make sure that they contain all that you want and nothing that you are not happy with or do not accept. If you do not accept all of these Terms and any other additional terms, conditions, and policies that may be referenced here and/or available by hyperlink at the Website, then you may not use the Website or our Services.

By accessing, using our Website, Services or Content you agree to be bound by these Terms, our Privacy Policy, Cookie Policy and any other additional terms, conditions, and policies that may be referenced here and/or available by hyperlink at the Website (collectively the “Terms of Use”), which shall collectively constitute a binding contract between you (referred to as “you” or the “user”) and WIREWIT LTD, registry code: 16535657, registered address: 85 Great Portland Street, London, United Kingdom, W1W 7LT (referred to as “FRESHUI”, “we,” “us,” or the “Company”).

The Terms of Use shall apply to all users of the Website, Products, Services or Content, including without limitation users who are browsers, customers, suppliers of the company, representatives of other legal entities etc.

By accessing or using any section of our Website in any way or by completing the registration process for User Account, you represent and warrant that you have read, understood, and agree to be bound by Terms of Use and, in jurisdictions where consent is required for the Company to process your personal data, you consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy and Cookie Policy (the “Acceptance”).

1. Terms and Definitions

For the purposes of these Terms the following terms shall have the following meaning:

“Website” refers to our Website https://freshuis.com/, Content, Products and Services represented at the Website;

“Business Days” refers to a day (other than Saturday, Sunday or public holiday) when banks and governmental authorities in England are open for business at the same day;

“User Account” refers to the personal account created by a user on our Website to access and utilize its features and resources;

“Content” refers to any materials, including text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and more, that are included or available on the Website;

“Services” refers to any activities related to the production or delivery of Products, including, but not limited to, Support;

“Products” refers to Figma Templates, Adobe Templates, HTML/CSS Templates, Graphics, UX/UI Kits, and other design resources produced by FRESHUI and available on the Website;

“Intellectual Property” refers to any intellectual property rights, including but not limited to copyrights, trademarks, patents, trade secrets, or any other proprietary rights;

“Privacy Policy” refers to the document that outlines how we collect, use, and protect the personal information of our users, which can be found on our Website.

2. Modifications

Please note that we may modify or amend Terms of Use for any reason at any time by posting a new version on the Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of the Website following the posting of modified Terms of Use will be subject to the Terms of Use in effect at the time of your use. Please review the Terms of Use periodically for changes. If you object to any provision of the Terms of Use or any subsequent modifications to the Terms of Use or become dissatisfied with the Website in any way, your only recourse is to immediately terminate use of the Website.

The Company retains the right to occasionally modify, suspend, or cease this Website, Services and/or its Content without prior notice, at its sole discretion. We retain the right to adjust, suspend, or discontinue any part of our Website at our discretion. We bear no responsibility for any losses or damages resulting from such alterations.

3. Data Protection

We process personal data in accordance with applicable data protection laws, including the UK GDPR. For more information on how we collect and use personal data, please refer to our Privacy Policy available on our Website.

4. User Eligibility

To use our Website, you must be at least 18 years old, or the legal age of majority in your country if higher, and legally capable of entering into a binding contract to access this Website and purchase our Products. By using our Website, you represent and warrant that you meet the eligibility requirements.

5. User Account

To access certain features of our Website, you may need to create a User Account by signing up at the Website. You are responsible for maintaining the confidentiality of your User Account information and fully responsible for all activities that occur under your User Account. You agree to notify us immediately of any unauthorized use or suspected breach of security.

The User Account creation process may involve providing certain personal information, such as your full name, email address, password and other information indicated in the relevant form as compulsory. You must ensure that the information provided during registration is accurate, complete, and up to date.

You further acknowledge that providing false, misleading, or fraudulent information may result in the termination of your User Account and/or the restriction of access to our Website.

We reserve the right, at our sole discretion, to terminate or suspend your User Account or restrict your access to our Website without prior notice if we have reasonable grounds to believe that you have violated any provision of these Terms or engaged in unauthorized or fraudulent activities.

6. Payment and Delivery Policy

FRESHUI offers a curated selection of digital design Products, including Figma and Adobe templates, responsive HTML/CSS layouts, graphics, and UX/UI kits. All Products are delivered digitally immediately after purchase. Payments are securely processed through our trusted payment providers, ensuring a safe and seamless transaction experience for every customer.

Pricing: The pricing for products on our Website is clearly stated on the Website and can be displayed in EUR or GBP. The prices are subject to change at our discretion, and any changes will be communicated in advance (if feasibly possible).

Payment Methods: We accept credit cards and debit VISA, Mastercard cards or other payment methods which may be available on the Website. You are responsible for providing accurate and valid payment information. By providing payment details, you represent and warrant that you are authorized to use the chosen payment method.

Refunds and Cancelations:

You qualify for a refund under the following conditions:

If you encounter technical issues with a purchased Product that prevent you from using or accessing it, please contact our customer support team via support@freshuis.com. If we cannot resolve the issue within 5 Business Days, we will issue a refund of your purchase;
If you spot unauthorized charges on your User Account related to purchases, reach out to our customer support team immediately. We will investigate, and if the charges are found to be unauthorized, we will issue a refund;
If there is a payment error, such as an overcharge or incorrect billing, contact our customer support team with evidence of the error, and we will promptly address the issue, which may include issuing a refund;
We may also issue a refund if we identify potentially fraudulent transactions or in other situations where a refund is necessary to protect our interests and ensure the integrity of our Website.

We do not typically offer refunds when refund requests are made after 14 days from the purchase date.

Digital Content and Cancellation Rights: In accordance with UK consumer law, you have the right to cancel your purchase within 14 days unless the digital content has already been downloaded. By purchasing and downloading our digital products, you expressly consent to the immediate delivery of the digital content and acknowledge that you will lose your statutory right to cancel once the download has started. This does not affect your statutory rights where the digital content is faulty, not as described, or does not function as intended. Nothing in this policy affects your statutory rights under UK law.

Cross-border Customers:If our Products are offered to customers outside the United Kingdom, additional consumer protection laws may apply depending on the Customer's location.

To exercise the right of cancellation, you must inform us via support@freshuis.com.

Subject to applicable laws or these Terms, the refund shall be made without undue delay and in any event not later than 14 days from the day on which we accept your claim for cancellation or you become eligible for cancellation in accordance with applicable law. To the extent permitted by law, we may extend the mentioned period for refund to up to 1 month depending on your payment provider. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly instructed us otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Taxes and Fees: The prices for Products on our Website may be subject to applicable taxes, duties, or fees imposed by governmental authorities. You are solely responsible for any such taxes or fees associated with your use of the Website.

Third-Party Payment Processors: We may utilize third-party payment processors to handle payment transactions. The use of third-party payment processors is subject to their terms and conditions, and we are not responsible for any actions, errors, or omissions by such third parties.

Purchase and Delivery: Upon successful payment for Products, you will receive the result directly to your account within 2 Business Days. The delivery timeframe may vary depending on the specific service or project requirements, and any deviations from this standard timeframe will be communicated to you in advance. We strive to ensure a timely and efficient delivery process to meet your expectations. If you encounter any issues or delays in receiving your artwork, please do not hesitate to contact our customer support team for assistance.

7. Intellectual Property Rights

All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to the Website, its Products, design, source code, and any content contained within them (excluding user-generated content) are owned by or licensed to us. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written consent. The Company owns or holds licenses to all intellectual property rights associated with this website, its Products, design, source code, and any content contained within them. This includes but is not limited to text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and more.

The Company respects the intellectual property rights of others and expects its users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@freshuis.com with the following information:

description of the copyrighted work that you claim has been infringed;
description of where the material that you claim is infringing is located on the Website;
your contact information, including your name, address, telephone number, and email address;
statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

The Company undertakes to remove any content or materials on its Website that infringe upon the intellectual property rights of others.

9. Prohibited Conduct

Your access to and use of the Services/Products are governed by these Terms as well as all applicable laws and regulations. You are prohibited from:

accessing or using the Products if you are not legally competent to agree to these Terms;
making unauthorized copies, modifying, adapting, translating, reverse engineering, disassembling, decompiling, or creating derivative works from the Products or any included content, including software, unless expressly permitted by these Terms or applicable law;
distributing, licensing, transferring, or selling any part of the Products or derivative works;
marketing, renting, or leasing the Products for a fee, or using the Products to advertise or solicit commercially, unless another directly prescribed herein;
using the Products for commercial, political, or unauthorized purposes without our written consent, including advertising, solicitation, or spamming;
interfering with or attempting to disrupt the Products or our Website, or bypassing any security measures we employ;
incorporating the Products or any part of them into another program or product;
using automated tools to collect information from or interact with the Products;
impersonating others or misrepresenting your affiliation with any person or entity, including misrepresenting content as originating from the Services;
using another's account or system without authorization from the Company;
using the Products in a way that conflicts with or undermines their intended purpose;
trading, selling, or duplicating Products unless expressly permitted by the Company;
uploading or transmitting files that contain harmful software, unauthorized advertising, personal information, intellectual property infringements, defamatory content, or any material that is illegal, offensive, or intended to harm or provoke others;
providing answers or recommendations without proper licensing or qualifications;
restricting or inhibiting others' use of the Products or exposing the Company, Services, or users to harm or liability;
attempting to gain unauthorized access to our Website or other User Accounts;
interfering with or disrupting the Website's functionality or security;
engaging in any activity that may cause harm to our Website, users, or third parties;
violating any applicable laws, regulations, or third-party rights.

We reserve the right to remove or disable your access to the Products, at our discretion, with or without prior notice, for violating these Terms.

Please note that if your usage is continually excessive, unfair, affects other users' enjoyment of our Services, or is not consistent with the usage we would typically expect on your current package, we reserve the right to suspend or terminate your ability to access the Services.

10. Privacy

We are committed to protecting your privacy and handling your personal information in accordance with our Privacy Policy. By using our Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

11. Disclaimer of Warranties

The information, Products, and Services provided on the Website are offered on an “as is” and “as available” basis. The Company makes no warranties or representations of any kind, whether express or implied, regarding the operation of the Website or the information, content, materials, products, or services provided to you by the Company.

Your use of the Website is at your own risk. To the fullest extent permitted by law, the Company disclaims all warranties, both express and implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. The Company does not guarantee that the Website, its servers, or any emails sent from the Website are free of viruses or other harmful components.

The Company will not be liable for any delays, interruptions, or failures in providing its services due to factors beyond its reasonable control. The Company does not ensure the accuracy, completeness, or usefulness of any information on the Website and does not endorse any opinions, advice, or statements made.

The Company is not affiliated with or endorsed by Adobe, Inc. or other rightsholders.

Nothing in these Terms excludes or limits your statutory rights under UK law, including under the Consumer Rights Act 2015.

12. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will the Company, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any user for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Company has been advised as to the possibility of such damages or could have foreseen such damages.

The Company shall not be held liable to the user regarding the use of the Website, its Website, software, services, hyperlinks, or materials contained in or accessed through the Website. This includes, without limitation, any damages resulting from the user's reliance on any information obtained from the Company, as well as damages arising from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance. Such damages may occur irrespective of whether they result from acts of God, communication failures, theft, destruction, fraud, or unauthorized access to the Company's records, programs, platforms, or services.

13. Third Party Links

We may post links to third party websites on the Website that are not owned or operated by us. Please be aware that we are not responsible or liable for any content, advertising, products, or other materials on or available from third party websites or for any privacy or other practices of the third parties operating those websites.

14. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our Website or violation of these Terms.

15. Term and Termination

(a) Term. These Terms shall be effective as of the date of Acceptance (as defined above in the preamble) and remain in full force and effect while you use the Service, unless terminated earlier in accordance with the Terms.

(b) Termination by you. If you want to terminate the Terms, you may do so by closing your User Account and ceasing to use the Service.

(c) Termination by us. We reserve the right to terminate or suspend your User Account or access to any or all of the Services at any time and for any reason. Where required by law we will provide you with prior reasonable notice. It is within our sole discretion and determination to terminate your User Account for what we deem to be a violation or breach of Terms of Use or applicable laws.

(d) Effect of Termination. In the event that we terminate or suspend your Account, you will have no further access to your Account or any information or functionality associated with it. As stated above, you will not be entitled to any refunds for any Products acquired during your use of the Service. Termination of any feature of the Service includes removal of access to such feature. Termination of the Service includes deletion of your password and all related information, files, and Content associated with or inside your User Account (or any part thereof). To the fullest extent permitted by law, the Company will not have any liability whatsoever to you for any suspension or termination, including for deletion of your Content.

(e) You agree that the provisions in sections 7, 11, 12, 14, 16 herein shall survive for 10 (ten) years after any termination of the Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in England.

17. Out-of-court Dispute Resolution

Disputes between the Company and the user arising from these Terms may be submitted to the online dispute resolution platform at http://ec.europa.eu/consumers/odr.

18. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Headings

The headings in these Terms are inserted for convenience of reference only and do not affect the interpretation of these Terms.

20. Force Majeure

The Company shall not be liable for any event beyond that party's reasonable control, such as a war, pandemic, natural disaster, government order or regulation, explosion, fire, strike, act of God, or other force majeure event.

21. Complaints

If you have any complaints regarding our products or services, please contact us at support@freshuis.com and we will review your complaint and respond in a timely and fair manner.

22. Entire Agreement

These Terms, along with our Privacy Policy, Cookie Policy, constitute the entire agreement between you and us regarding your use of our Website and supersede any prior agreements or understandings.

If you have any questions or concerns regarding these Terms, please contact us at support@freshuis.com.

Last updated: 01.04.2026